Minor Ailments Services
Enhancing efficiency focusing on patient outcomes
The aim of the pharmacy Minor Ailments Service is to improve access and choice for people with minor ailments by promoting self-care, and it is argued, play an important role in reducing inappropriate use of the NHS.
How Webstar Health can help
Webstar Health’s Service PACT is a secure, web-based performance management and claims administration service designed to enhance the efficiency of the Minor Ailments Service, and re-centre the focus on patient outcomes.
The benefits to commissioners and providers are:
- Customised web module developed for each commissioned service
- Providers enter data directly to minimise paper returns
- Invoice and payment schedules produced on behalf of the commissioner
- User-friendly interface accessible from anywhere
- Performance management dashboard to monitor service activity
- Locally-built reporting library
- Download data options to enable offline data analysis
Consider these statistics quoted by the Department of Health:
- As many as 57m GP consultations a year (20 per cent of total) involve minor ailments, and 90 per cent of these (51.4m) are for minor ailments only – this is said to equate to over an hour a day for every GP
- £2bn of NHS resource is allocated to consultation and prescription costs associated with minor ailment consultations
- During 2010-11, PCTs in England commissioned over 3,680 MAS schemes in pharmacies
For more information on Service PACT, contact Webstar Health now
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